HP Utility

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Had to uninstall and reinstall printer/driver (easy peesey) and the process opened something called 'HP Printer Assistant' which is same as the 'HP Utility' on the Mac. 1 Series Sub-Compact Tractors. From the value-spec 23 horsepower 1023E, designed to do all the basics, to the premium 1025R, there is a small and mighty 1 Series Sub-Compact Utility Tractor for your small acreage. HP Utility is printer management software that installs with the full feature Mac print driver package. With it, you can check current printer status, view remaining ink levels, check network settings, and more. This document contains answers to the most frequently asked questions about HP Utility.


HP Desktop Support Utilities software provides the user with a preselected list of system information. HP Utility is printer management software that installs with the full feature Mac print driver package. With it, you can check current printer status, view remaining ink levels, check network settings, and more. This document contains answers to the most frequently asked questions about HP Utility.


HP Image Assistant (HPIA)


DESCRIPTION:

The HP Image Assistant is an essential tool that provides assistance to IT System Administrators to improve the quality and security of their HP PCs running Microsoft Windows by analyzing, identifying problems, and recommending solutions.


VersionDateOSSoftPaq
5.0.403/01/2021Windows (8.1,10)sp112809

VERSION 5.0.4

  • Release date 3/01/2021
  • Fixes miscellaneous issues.
  • Fixes an issue where certain BIOS SoftPaqs do not install when the command line InstallType is set to All.
  • Fixes an issue where the /Offlinemode command attempts to access the Internet.
  • Removes the Ctl+Shift+S hot key command from the Download SoftPaqs and Create Driver Pack functions.
  • Provides support for NTLM and Kerberos proxy login.
  • Provides support for relative paths when Analyze is run from the command prompt for filepath locations.

VERSION 5.0.3

  • Release date 10/12/2020, sp110416
  • Adds support for Windows 10 v20H2.
  • Fixes miscellaneous issues.

VERSION 5.0.2

  • Release date 8/03/2020, sp107374
  • Adds SoftPaq View in Analyze Image recommendations.
  • Adds “/LogFolder:” command line option to specify where to save the reference files as a zip file. If the /Debug command line option is specified, the debug log will be stored in the specified path.
  • Fixes miscellaneous issues.
  • Removes Migrate OS function.

VERSION 4.5.8.1

  • Release date 4/30/2020, sp103654
  • Adds support for Windows 10 v2004 (20H1).
  • Fixes installation issues for SoftPaqs that have white spaces in the title.

VERSION 4.5.4.1

  • Release date 2/12/2020, sp101503
  • Adds support for Offline Mode repositories created using Client Management Script Library version 1.4
  • Adds support for a non-interactive mode which displays HPIA actions in a progress bar when run from the command line on a client.
  • Fixes issue where proxy settings were not working in some environments

Known Limitations:

  • Currently HPIA does not support creating a driver pack in the *.wim file on a network share.
  • When HP Sure Admin (Enhanced BIOS Authentication Mode) is enabled, users will not be able to update the BIOS through HP Image Assistant (Download Only)

VERSION 4.2.4.1

  • Release date 11/8/2019, sp99899
  • Adds HP Sure Admin support to the security settings and status in the Analyze Image summary.
  • Adds support for Windows 10 v1909.
  • Fixes an issue where a Conexant Audio driver for a supported system is not recommended by HP Image Assistant.
  • Fixes an issue where HP Image Assistant does not run properly over a network connection.
  • Fixes an issue that occurs when a system is analyzed more than once where the text box to provide a BIOS setup password is not displayed.
  • Fixes an issue where HP Image Assistant does not recommend a BIOS update for a Z8 G4 Workstation.

VERSION 4.1.2.1

  • Release date 8/30/2019, sp98994
  • Fixes an issue where the system cannot load configuration files that contain a blank space in the file name.
  • Fixes an issue where links do not function properly in the report that is created when a separate unpack folder is used.

VERSION 4.0.12.1

  • Release date 7/10/2019, sp98238
  • Fixes an issue where an error occurs when analyzing HP EliteBook Folio 1020 G1 Bang & Olufsen Limited Edition.
  • Fixes issue loading previously saved configuration file.

VERSION 4.0.10.1

  • Release date 6/27/2019, sp97054
  • Provides a new and revamped user interface to improve user experience.
  • Adds support for DCHU- and UWP-based updates.
  • Provides support for HP USB-C Dock G5, HP USB-C/A Universal Dock G2, HP E274d, and HP E244d Dock Firmware.
  • Provides support for Windows 10 v1903.
  • Provides new command line switches for automation.
  • Improves the Readme.html report created after updates are implemented.
  • Includes the Advisories data in the recommendation report created after updates are implemented.
  • Aligns the format of the Readme.html report and the recommendation report to new user interface.

VERSION 3.5.27.1

  • Provides support for Windows 10 1903 64-bit.
  • Support for Universal Windows Platform (UWP) application.
  • Provides support for the command line which enables HPIA to list recommended UWP applications and updates.
    /UWP:Yes|No
  • Adds support for new dock firmware and driver category.
  • Updated the Report for all features.
Settings

VERSION 3.5.26.1

  • Fixes an issue which causes a null download folder location on a local system running Windows 10 v1809
Utility

VERSION 3.5.24.1

  • Fixes an issue where HP Image Assistant stops functioning after the Create/Edit My Products List dialog windows are closed.
  • Adds support for Windows 10 1809 64-bit.
  • Adds support for Windows 10 IoT Enterprise 2019 LTSC 64-bit.
  • Updates the message that is displayed when HPIA does not recognize the Windows version on the system.
  • Adds a message to indicate that a new version of Windows 10 is expected to be released but is not available yet.
  • Adds a method to confirm that a Windows 10 version required by a reference file is found, and displays a message when the correct Windows 10 version is not found.
    Note: Windows 10 IoT Enterprise 2019 LTSC (RS5) will first be shipped and supported in January Refresh for RPOS platforms.

VERSION 3.5.21.1

  • Fixes an issue where HP Image Assistant stops functioning when an attempt is made to download a SoftPaq without designating the proper system and the system is not connected to the internet.
  • Fixes an issue where the system displays Root Element is missing message when seven or more systems are selected for Download SoftPaq.
  • Fixes an issue where HP Image Assistant stop functioning on Migrate OS when New BIOS password and Prepare TPM are selected.
  • Fixes an issue where HP Image Assistant does not generate zip file when Separate folder by SoftPaq names is selected in the download options.
  • Fixes an issue where unintended characters are displayed in HTML reports.
  • Fixes an issue where HP ProDesk 600 G4 Desktop Mini is shown as Retail Solutions.
  • Enables the option Export to CSV on the File menu item for Download SoftPaqs and Get Drivers features.
  • Improves memory performance of the Download SoftPaqs feature to reduce the amount of RAM used during analyze.
  • Provides redesigned download and analyze logic on multi-ref files case to reduce memory.
  • Provides the following revisions to the My Product List window:
    + Fixes an issue where the window is closed without applying changes.
    + Improves performance when selecting and deselecting products.
    + Changes the initial window width size from 768 to 1024.

VERSION 3.5.18.1

  • Integrated and improved SoftPaq Download Manager feature
    + Provides the ability to download updates for multiple PCs.
    + Provides the ability to create custom driver packs.
    + Provides command switches for automation and scripting.
  • Modifies internet connection check to use ftp.hp.com instead of www.hp.com.
  • Improves the initial security digital signature check flow to better handle the case of no internet connection.
  • Improves the HTML report.
  • Adds user-agent string to http request.

Feature limitation:

  • HPIA may stop functioning if you attempt to download a SoftPaq with if you have not selected a platform and do not have an internet connection.
    ex: Download SoftPaqs > Create Product list > Click Apply without selecting any devices or OS

VERSION 3.0.11.1

  • Fixes incorrect BIOS Family recommendation.
  • Fixes HDD firmware recommendation with two or more HDDs in targert.

VERSION 3.0.10.1

  • Provides support for Windows 10 version 1803.
  • Provides support for Elite Docks firmware.
  • Provides the updated software.
  • Adds a foward-compatibility with HPIA v3.5 reference files.
  • Supports new format of BIOS (Feature.Major.Minor).
  • Added commandline prameters:
    /ResultFilePath
    /ReportFilePath
  • Fixes an issue where the incorrect current and new password file location were provided in OS Migration BIOS update.
  • Fixes empty driver version in capture reference image file.

VERSION 3.0.8.1

  • Improvement to release infrastructure

VERSION 3.0.7.1

  • Provides notification for available Customer Advisory (CA), Bulletins, and Product Change Notification (PCN) to support the system
  • Provides support for silent execution commands.
  • Provides firmware recommendation for additional devices.

VERSION 2.2.2.1

  • Provides support for Windows 10 version 1709.
  • Provides refined options to upgrade the Trusted Platform Module (TPM).

VERSION 2.1.5.1

  • Adds support for individual versions of Windows 10.
  • Updates the report format.
  • Improves the user interface.

VERSION 2.0.10.1

  • Provides feature to assist with Windows OS migration.
  • Provides limited firmware update support.
  • Improves recommendations for all platforms.
  • Provides dependency information for the SoftPaq.

VERSION 1.5.8.1

  • Provides the ability to download all the out-of-date drivers and applications with single button click.
  • Supports 11 language localization.
  • Improves recommendations for all platforms.
  • Provides proxy server configuration.
  • Provides the ability to export data in .csv format.

VERSION 1.0.8.1

  • Supports Windows Operating System for which HP provides support for drivers only (OS not pre-installed from factory).
  • Added tooltip to the recommended SoftPaq
  • Improved recommendation for off-line devices

VERSION 1.0.6.1

  • Minor bug fixes and improvements.

VERSION 1.0.5.0

  • Fixed bug related with apostrophe '' in software name.

PRODUCT TYPE(S):

  • Desktops
  • Notebooks
  • Workstations

INSTALLATION INSTRUCTIONS:

  1. Download the file by clicking Download or Obtain Software button and saving the file to a folder on your hard drive (make a note of the folder where the downloaded file is saved).
  2. Double-click the downloaded file and follow the on-screen instructions to extract the contents of the SoftPaq.

If you are currently running any HP hardware on your Mac then you will need to use the Mac HP Utility download.

Hp Utility For Mac

This HP Utility for Mac will help you to monitor and manage your HP printer so that you can get the best out of it. If your HP printer supports wireless and USB then you can select these options from within this the HP printer utility Mac software.

The HP Utility is a very useful Mac download. You can also configure your HP scanning devices with the HP Scan Utility Mac functions.

From here you can set up your scanning quality and other settings. You can find the right version of the app for Mac OS X, which will help you to get the most out of your HP hardware.

Perhaps the biggest reason for Mac OS users to install this utility is for the full driver support that it offers. Without the correct software drivers, it is difficult to use hardware like printers and scanners. All in-one-devices also need software drivers, which the HP utility provides during installation.

How do I find HP Utility on my Mac?

Download the app from MacUpdate if you don’t have it installed on your Mac already. Launch Finder and go to your 'Applications' folder and then look for an HP Folder which will have the app located within there.

Devices

The HP Utility allows users to view the installed hardware on their system in a list. The information in this window allows the user to actively monitor the printer and look at its current status.

Supplies Status

This section shows users the current levels of ink or toner that are available in their HP devices. There is also a security feature called Ink Cartridge Protection which can be used if you do not want your ink cartridges to be used in another printer. This means that you can block other people from wasting your ink.

Supply info

Supply info shows details about the model type and name of the replacement supplies that you will require if they run out. The HP Utility also shows you what your replacement options are for your particular printer setup.

Hp Scan Utility Windows 10

Device Information

Hp Utility

From this section of the HP Utility you can find out about your printer’s model, the current printer driver that is installed on your Mac for that HP device, and the type of connection that it is using to communicate with your system.

Hp Printer Install

This is also where you can print out a printer configuration page if you need to.