Cisco Anyconnect Surface Pro X

Objective

Vpn For Surface Pro X
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Cisco Anyconnect On Surface Pro X
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This article shows you how to download and install the Cisco AnyConnect Secure Mobility Client on a Windows Computer.

Nov 07, 2019 For example, it was recently reported that Dropbox app won’t work on Surface Pro X. Cisco AnyConnect client which is critical for many enterprises users won’t work on Pro X. Windows Fax and Scan won’t work on Pro X. Such apps could be deal-breaker for many users.

This article is only applicable to the RV34x series routers, not Enterprise products.

And it holds the solution, at least for me it did. Seems that, when you have a Cisco VPN client installed on your Surface device, the installation will screw up your WiFi and Bluetooth. The actions I took: Re-roll to Windows 8.1, removed any Cisco software on the tablet, install Windows 10, Write this blog after seeing my WiFi pop up!
Cisco AnyConnect - Empower your employees to work from anywhere, on company laptops or personal mobile devices, at any time. AnyConnect simplifies secure endpoint access and provides the security necessary to help keep your organization safe and protected.

Introduction

AnyConnect Secure Mobility Client is a modular endpoint software product. It not only provides Virtual Private Network (VPN) access through Secure Sockets Layer (SSL) and Internet Protocol Security (IPsec) Internet Key Exchange version2 (IKEv2) but also offers enhanced security through various built-in modules.

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Prerequisites

Purchase client licenses from a partner like CDW or through your company's device procurement. To find sellers, you can search for the license L-AC-PLS-LIC= Qty=25 Duration=12. For more details on licensing, open the Licensing Information tab below.
Download the latest version of firmware available for your router.
Windows versions 7, 8, 8.1, 10 or later.

Don't use Windows? Check these other articles out!

Applicable Devices | Software Version

RV340 | 1.0.03.21 (Download latest)
RV340W | 1.0.03.21 (Download latest)
RV345 | 1.0.03.21 (Download latest)
RV345P | 1.0.03.21 (Download latest)

AnyConnect Software Version

AnyConnect | 4.10.x (Download latest)

Install AnyConnect Secure Mobility Client

Licensing Information

This toggled section provides details on Anyconnect licensing.

AnyConnect client licenses allow the use of the AnyConnect desktop clients as well as any of the AnyConnect mobile clients that are available. To try out AnyConnect on mobile devices:

Firmware versions 1.0.3.15 and later

As of March 2019, server licenses using AnyConnect for RV34x fimware version 1.0.3.15 and later are no longer required. Now you will need only a client license to download and use the Cisco AnyConnect Secure Mobility Client. A client license enables the VPN functionality and are sold in packs of 25 from partners like CDW or through your company's device procurement.

We recommend the following user license for use with the RV340 Series:

L-AC-PLS-LIC= Qty=25 Duration=12

Licensing Structure - Firmware versions 1.0.2.16 or lower

If you have not yet updated your firmware, please do so now. Click here to visit the downloads page and select your model. Then select Small Business Router Firmware. Choose the latest version available.

Want to know more about AnyConnect licensing? Here are some resources:

AnyConnect Secure Mobility Client Features, Licenses, and OSs, Release 4.8.
Cisco RV340 Series and Cisco Anyconnect Secure Mobility Client Community Discussion Forum.
AnyConnect Licensing FAQs.

Step 1

Download the Cisco AnyConnect VPN Client here.

Most users will select the AnyConnect Pre-deployment Package for Windows option. The images in this article are for AnyConnect v4.10.x, which was latest version at the time of writing this document.

If you purchased a license and you are unable to download AnyConnect, call +1 919-993-2724. Select option 2. You will need to know your Cisco ID (the one you use to log into Cisco.com) and the sales order number when you call. They will get that situation all straightened out.

Step 2

Navigate Windows File Explorer to the installer file. Double-click Setup.exe to initiate the installation process.

Check your Downloads folder to locate the AnyConnect files. Browser based downloads are often deposited into the downloads folder on your device on windows. The path to the file often resembles C:Users[Your User ID]Downloads with the C:/ referring to your devices storage drive.

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Step 3

A pop-up window may ask for permissions, in this case, select Yes. If your pop-up asks if you are sure you want to run this software, select Run.

Step 4

Check the check boxes for the modules that you need to install.

Core & VPN - Includes AnyConnect core client with VPN capability.
Start Before Login - User sees the AnyConnect GUI logon dialog before the Windows logon dialog box appears.
Network Access Manager - It is a client software that provides a secure Layer 2 network.
VPN Posture (Hostscan) - Provides the client the ability to identify the operating system, anti-virus, anti-spyware, and firewall software installed on the host.
AMP Enabler - It is used as a medium for deploying Advanced Malware Protection (AMP) for endpoints.
Network Visibility Module - Collects rich flow context from an endpoint on or off premise and provides visibility into network connected devices.
Cloud Web Security - It is an endpoint component that routes HTTP traffic to a Cisco Cloud Web Security scanning proxy.
Umbrella Roaming Security - Provides DNS-layer security when no VPN is active.
ISE Posture - It is similar to VPN Posture; performs a client-side evaluation.
Select All - Selects all modules.
Diagnostic and Reporting Tool - It is used to collect data for troubleshooting AnyConnect installation and connection problems.

All modules will be installed by default unless you manually uncheck the boxes.

Step 5

(Optional) Check the Lock Down Component Services check box if the feature needs to be enabled. Enabling this feature will prevent users from disabling the Windows Web Security service.

In this example, Lock Down Component Services is not enabled.

Step 6

Click Install Selected.

Step 7

Click OK.

Step 8

Carefully review the Supplemental End User License Agreement and then click Accept.

Conclusion and Next Steps after Installation

There you have it! You have now successfully installed the Cisco AnyConnect Secure Mobility Client on your computer.

Wondering what the next steps are? Don't worry. If you need help configuring AnyConnect on your router, check out Configure AnyConnect VPN Connectivity on the RV34x Series Router.

We want the best for our customers, so you have any comments or suggestions regarding this topic, please send us an email to the Cisco Content Team.

Cisco Anyconnect On Surface Pro X

By the way, once the configurations are complete on the router, you can view your connection on the lower right-hand of your screen. Click the up arrow and hover over the AnyConnect icon to see the details.

AnyConnect App

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The Anyconnect App can be downloaded from the Google Play store or the Apple store.

Additional Resources

Symptoms

When you have the Cisco AnyConnect Secure Mobility Client installed on a Surface Pro 3, you may experience one of the following symptoms:

If you try to connect to a wireless network by using the Cisco Network Access Manager (NAM), you cannot connect to the wireless network.
You can connect to an open (that is, unsecured) wireless network by using the Cisco Network Access Manager (NAM). However, you cannot use the Cisco NAM to connect to a wireless network that requires a password or other authentication.
If you use the Windows 8.1 Networks interface to connect to the wireless network, you can connect to the wireless network.